What software titles can I get?

Please review our order form for a listing of available products. (Note that all organizations must meet eligibility requirements.)

CompuMentor also offers a limited number of "one of a kind" software items. These products are offered "first come/first serve", and are listed on our automatic faxback form, available by calling 415-339-8301.

How much software can I order?

• In keeping with Microsoft's policy, nonprofits are entitled to three different Microsoft products (total) plus up to 10 additional 1-user licenses for each of those products in any given fiscal year
  
  
• In keeping with Lotus' policy, organizations may order one copy each of Lotus products per year.
  

What is an additional user license?

This is a legal document from the software publisher allowing the user to add the software on one additional computer. (For example, if you buy one copy of Microsoft Office, you may purchase 10 additional user licenses, allowing you to run the software on 11 machines total.)

How long until I receive my order?

From the time we receive your order, including payment, usually 10 days to 2 weeks, depending on where you are. We ship only by UPS ground.

Why can't I order by phone?

We operate this program with a very limited staff and are simply not equipped to receive a large volume of phone calls. Your cooperation helps us to keep costs as low as possible for nonprofit agencies and schools.

Can I pay with a credit card?

Yes! We accept Visa, Mastercard and American Express. You can send your credit card number by mail or fax.

I didn't receive everything I ordered/ something I didn't order. What should I do?

Contact the Software Program Administrator.

I need my order fast. Can I have it shipped overnight?

Sorry. UPS ground is the only way we ship.

Our organization/ school needs advice on what kind of software to get, how to install it, or how to use it . . . can I call CompuMentor for help?

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